Sewage Backup

Having a sewage backup in your basement, toilets, or even showerheads is one of the most disgusting things that can happen in your home or business. The stench. The sight of it. It’s just plain gross. It’s also a major health hazard. So, what do you do if this happens to you? Call in the professional sewage backup cleanup specialists.

If you’ve had a sewage backup, call us 24/7 at 410.241.0820.

You should also call your municipal authority or sewer department if your property is connected to public sewer lines. If you have a septic system, there’s no need to make this call. If you can, turn off power to the building and turn off the main water supply. 

If access to both of those is where the sewage has backed up, wait for professionals to arrive. 

When you call us, our team springs into action. We have specialized training and have the necessary equipment to remove the sewage from your property ASAP. You will also want to be working with a plumber at this point who can locate the reason for the backup and fix the problem.

Once the physical sewage is removed, we go into cleaning and sanitizing mode. Anything that can’t be salvaged will be disposed of properly. We clean and sanitize all surfaces in accordance with the Institute of Inspection, Cleaning and Restoration Certification (ICRC) guidelines to ensure the safety of building occupants.

Once everything is cleaned up, we can complete any repairs and restoration you need.

Why Sewage Backups Happen

Many people we work with want to know how exactly something like this could happen. Each case is different, but a sewage backup can happen for a number of issues in your property’s sewer lines, the city’s sewer lines, or both.

Tree Roots

Tree roots can cause a blockage in sewer lines and septic system lines. They can grow into pipes and crack them, create holes in them, or even wrap around a sewer pipe. This is more common with older homes and older pipes. 

Clogs

Clogs in your drain pipes or the city sewer main can easily cause a sewage backup. Big clogs like these happen because of the accumulation of a lot of hair, cooking grease, and items that aren’t supposed to be flushed, such as tampons, baby wipes, and diapers. 

Heavy Rainfall

Yes, in addition to flooded basements, heavy rainfall can cause sewage backups. This can happen when the public sewer system is overwhelmed by excess rainfall and water runoff. The excess water can then make its way into connected residential and commercial sewer lines.

Insurance Issues

Most homeowner’s insurance policies do not cover damage from a sewage backup. But for a small additional amount of money, most insurance companies will add a Sewage Backup and Sump Pump Failure rider to your policy. This can help you in the event of a sewage backup, and help you pay for cleanup and needed repairs.

In some municipalities, such as Baltimore, the Public Works Department has a program to assist homeowners in the event that a sewage backup is related to an overwhelmed city sewer system. To be eligible, you must be a city resident and call 311 as soon as possible after the backup.

If you already have this coverage, you will want to call your insurance company to file a claim. We do work directly with insurance companies as applicable. 

Call 410.241.0820 Now for Emergency Sewage Backup Services

It’s a dirty job, but somebody’s gotta do it. Our team has the training, expertise, and equipment to make sewage backup cleanup fast and efficient. We serve homeowners and businesses 24/7, so don’t hesitate to call us day or night. This cleanup is part of our overall water damage restorations services.

Our service area includes Harford County, Cecil County, and Baltimore County.